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Our People

Jhuma Garg
Senior Consultant

  • jgarg@ardentadvisory.com
  • Dubai

Profile 

Jhuma has over 6 years of working experience in technology and consulting within the TMT sector (Telecom, Media and Technology). She has been associated with projects related to Automation, Analytics, Risk Assessments, Revenue Assurance, Data Governance and Project management  

Prior to joining ARDENT, Jhuma was associated with one of the Big 4 firms in the role of senior consultant and was associated with multiple global clients across Europe, Southeast Asia, India, & Middle East region 

 

Experience  

Service Line/ Product Expertise/ Industry 

  • Jhuma was a part of the process improvement and automation team for a leading global telecom service provider. She was responsible for ensuring successful implementation of the automation solution which was related to asset management 
  • Jhuma successfully performed systems review for a large organization in Oman. The review involved providing assurance to the client about the successful implementation of the real time charging and billing system in the organization 
  • Jhuma has been associated with a project management assignment in which she was coordinating and managing stakeholders across financial, technical and IT teams. She also worked with the technical team to ensure successful deployment of a rule-based solution. She was involved in ensuring timely completion of SOP creation and process definition for the same 
  • She has been part of Risk analytical solution in which she was involved in understanding the As-is data and sector process, analyzing the data, and creating configurations for data sanitization. She defined rules for continuous control and cost monitoring in the analytics solution across processes 
  • Jhuma was also involved in project associated to excess credit review, in which she was responsible for analyzing the credit balance of 8.7 million USD for a large technology giant in India 
  • Jhuma has been part of revenue assurance in the telecom sector in which she performed data analytics to identify leakages across revenue streams. Primarily focused on areas of Prepaid, Roaming, VAS, Data usage and for identifying design gaps in RA controls and suggesting remediation for the same